Twickenham Privacy

1. Information Twickenham Collects

Twickenham collects and processes several types of personal information, including:

2. How Twickenham Uses Your Information

Twickenham uses your personal information for the following purposes:

• Twickenham Service (Contract Fulfilment):
  • Processing and managing your vehicle rental bookings and agreements in Twickenham. Verifying your identity and confirming you meet our rental requirements. Facilitating vehicle collection and return processes. Processing payments and administering deposits and charges.
• Twickenham Communications (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and key Twickenham rental information. Responding to your enquiries and providing customer support. Notifying you of changes to our Twickenham services or policies.
• Twickenham Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Twickenham where you have consented or where we have a legitimate interest. You can opt out at any time.
• Twickenham Services (Legitimate Interest):
  • Analyzing website usage to improve Twickenham user experience and functionality. Conducting research to improve the Twickenham vehicle fleet and services.
• Twickenham Compliance (Legal Obligation):
  • Complying with legal, regulatory, and tax requirements applicable to Twickenham. Preventing fraud and safeguarding service security at Twickenham. Resolving disputes and enforcing our terms and conditions for Twickenham.

3. Twickenham Information

Twickenham may share your personal information with:

• Twickenham Providers: Third-party companies that help Twickenham deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Twickenham does not sell your personal information to third parties for marketing purposes.

4. Twickenham Security

Twickenham implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Still, no internet transmission or electronic storage can be guaranteed to be completely secure.

5. Data Storage

Twickenham retains your personal information only as long as needed to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting obligations. Retention periods vary by the type of information and the context of processing.

6. Twickenham Rights

Under UK data protection law, Twickenham residents have the following rights:

• Right to Access: Request a copy of the personal information Twickenham holds about you.

To exercise these rights, please contact Twickenham using the details below.

7. Cookies and Tracking — Twickenham

Twickenham's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Policy Revisions

Twickenham may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Twickenham

For questions about this Privacy Policy or Twickenham's data practices, please contact us: