Welcome to Car Hire Twickenham. These Terms of Service outline the rules for using our website and vehicle rental services. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement presented at the time of booking confirmation or vehicle pick-up. This document outlines specific terms, insurance provisions, applicable charges, and your responsibilities for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the latter will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle in Twickenham, drivers must be at least 21 years old, though age restrictions may differ based on vehicle type, with extra fees applicable for those under 25. A valid, full driving license relevant to the vehicle category is required, held for the duration specified in the Rental Agreement. Renters must present valid identification and proof of current address. Payment information and a security deposit are necessary, along with compliance with any further conditions outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be made via our website, by phone, or directly at our Twickenham office. A deposit may be necessary to confirm your booking. The remaining balance and security deposit are usually payable upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT, where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be prepared and must be signed by both parties. The vehicle should be returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and billed as necessary. Please return the vehicle with the same fuel level as when you picked it up; refueling charges will apply if not. Late returns may incur extra fees, so please inform us as soon as possible if you expect a delay. You will also be liable for any parking fines, traffic violations, or other charges that occur during your rental period, plus an administration fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. You can find comprehensive coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be offered to help lower your financial liability. It is beneficial to review these options thoroughly. You will be responsible for any damage or loss up to the specified excess amount, unless additional insurance is purchased. Any damage resulting from negligence or misuse remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the type of booking and the notice provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for any unlawful activities is prohibited. Engaging in racing, rallying, off-roading, or similar dangerous pursuits is not allowed. Transporting hazardous materials or substances is forbidden. Sub-letting or permitting unauthorized individuals to drive is unacceptable. Driving under the influence of alcohol or drugs is strictly prohibited. The vehicle should only be used for its intended purposes, and adherence to passenger and weight limits is mandatory. Travel outside designated geographical boundaries requires prior approval.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Twickenham is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Regulations
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant courts in this region.
10. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will take effect immediately once posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Twickenham Car Hire Services
Riverside Way, Twickenham TW1 1BS, United Kingdom
Contact Number::
442070996642